faq

Q: Can You Supply The Relevant Documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Q: What Is The Average Lead Time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

Q: Do You Guarantee Safe And Secure Delivery Of Products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Q: How About The Shipping Fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What Are Your Prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information. we will make the suitable process, offer our best quotations. If you only have sample, we will check the photo first and quote can be offered after sample shipment arranged. If you only have an idea in your mind for your OEM stamping parts, or other custom metal springs, it is our pleasure to work with potential customers to evaluate the technical feasibility of your idea or design, and we can advise on materials, tooling and so on.

Do You Have A Minimum Order Quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

Can You Supply The Relevant Documentation?

ʻAe, hiki iā mākou ke hāʻawi i ka hapa nui o nā palapala me nā palapala hōʻoia o ka nānā ʻana / Conformance; Inikua; Origin, a me nā palapala hoʻoili ʻē aʻe inā pono.

What Is The Average Lead Time?

No nā laʻana, ʻo ka manawa alakaʻi ma kahi o 7 mau lā. No ka hana nui, ʻo ka manawa alakaʻi he 20-30 mau lā ma hope o ka loaʻa ʻana o ka uku waihona. E lilo nā manawa alakaʻi i ka manawa (1) loaʻa iā mākou kāu waihona, a (2) loaʻa iā mākou kāu ʻae hope no kāu huahana. Inā ʻaʻole hana kā mākou mau manawa alakaʻi me kāu palena manawa, e ʻoluʻolu e hele i kāu mau koi me kāu kūʻai. Ma nā hihia a pau e ho'āʻo mākou e hoʻokō i kāu mau pono. I ka nui o nā hihia hiki iā mākou ke hana pēlā.

What Kinds Of Payment Methods Do You Accept?

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

What Is The Product Warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone's satisfaction.

Do You Guarantee Safe And Secure Delivery Of Products?

ʻAe, hoʻohana mau mākou i ka ʻeke hoʻoili kiʻekiʻe kiʻekiʻe. Hoʻohana pū mākou i ka hoʻopili pōʻino kūikawā no nā waiwai pōʻino a me nā mea hoʻopaʻa mālama anu i hōʻoia ʻia no nā mea pili wela. Hiki ke loaʻa kahi uku hou aʻe i nā mea hoʻopili kūikawā a me nā koi paʻi maʻamau.

How About The Shipping Fees?

ʻO ka uku hoʻouna e pili ana i ke ala āu e koho ai e kiʻi i nā waiwai. ʻO Express ke ala ʻoi loa ka wikiwiki akā ʻoi aku ka pipiʻi. ʻO ka lawe ʻana i ka moana ka hopena maikaʻi loa no nā huina nui. Hiki iā mākou ke hāʻawi iā ʻoe inā ʻike mākou i nā kikoʻī o ka nui, ke kaumaha a me ke ala. E ʻoluʻolu e kelepona mai iā mākou no ka ʻike hou aku.