faq

Q: Can You Supply The Relevant Documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Q: What Is The Average Lead Time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

Q: Do You Guarantee Safe And Secure Delivery Of Products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Q: How About The Shipping Fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What Are Your Prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information. we will make the suitable process, offer our best quotations. If you only have sample, we will check the photo first and quote can be offered after sample shipment arranged. If you only have an idea in your mind for your OEM stamping parts, or other custom metal springs, it is our pleasure to work with potential customers to evaluate the technical feasibility of your idea or design, and we can advise on materials, tooling and so on.

Do You Have A Minimum Order Quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

Can You Supply The Relevant Documentation?

Yog lawm, peb tuaj yeem muab cov ntaub ntawv feem ntau suav nrog Daim Ntawv Pov Thawj Kev Ntsuam Xyuas / Kev Ua Raws Cai; Kev pov hwm; Keeb kwm, thiab lwm yam ntaub ntawv export thaum xav tau.

What Is The Average Lead Time?

Rau cov qauv, lub sijhawm ua haujlwm yog li 7 hnub. Rau kev tsim khoom loj, lub sijhawm ua haujlwm yog 20-30 hnub tom qab tau txais cov nyiaj them poob haujlwm. Lub sij hawm ua cov hmoov lead ua tau zoo thaum (1) peb tau txais koj qhov tso nyiaj, thiab (2) peb tau txais koj qhov kev pom zoo zaum kawg rau koj cov khoom. Yog tias peb lub sijhawm ua haujlwm tsis ua haujlwm nrog koj lub sijhawm kawg, thov mus hla koj qhov kev xav tau nrog koj qhov muag. Nyob rau hauv txhua rooj plaub peb yuav sim ua kom haum raws li koj xav tau. Feem ntau peb muaj peev xwm ua tau li ntawd.

What Kinds Of Payment Methods Do You Accept?

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

What Is The Product Warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone's satisfaction.

Do You Guarantee Safe And Secure Delivery Of Products?

Yog lawm, peb ib txwm siv cov khoom ntim zoo export. Peb kuj tseem siv cov ntim khoom tshwj xeeb rau cov khoom txaus ntshai thiab siv tau cov neeg xa khoom txias cia rau cov khoom kub. Cov khoom ntim tshwj xeeb thiab cov khoom ntim tsis yog tus qauv yuav raug them nqi ntxiv.

How About The Shipping Fees?

Tus nqi shipping nyob ntawm txoj kev koj xaiv kom tau cov khoom. Kev nthuav qhia feem ntau yog qhov nrawm tshaj plaws tab sis kuj tseem kim tshaj. Los ntawm seafreight yog qhov kev daws teeb meem zoo tshaj plaws rau cov nyiaj loj. Raws nraim cov nqi thauj khoom peb tuaj yeem muab rau koj yog tias peb paub cov ntsiab lus ntawm tus nqi, qhov hnyav thiab txoj kev. Thov hu rau peb kom paub ntxiv.