faq

Q: Can You Supply The Relevant Documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Q: What Is The Average Lead Time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

Q: Do You Guarantee Safe And Secure Delivery Of Products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Q: How About The Shipping Fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What Are Your Prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information. we will make the suitable process, offer our best quotations. If you only have sample, we will check the photo first and quote can be offered after sample shipment arranged. If you only have an idea in your mind for your OEM stamping parts, or other custom metal springs, it is our pleasure to work with potential customers to evaluate the technical feasibility of your idea or design, and we can advise on materials, tooling and so on.

Do You Have A Minimum Order Quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

Can You Supply The Relevant Documentation?

Ya, kita bisa nyedhiyani paling dokumentasi kalebu Certificates of Analysis / Conformance; Asuransi; Asal, lan dokumen ekspor liyane yen dibutuhake.

What Is The Average Lead Time?

Kanggo conto, wektu timbal kira-kira 7 dina. Kanggo produksi massal, wektu timbal yaiku 20-30 dina sawise nampa pembayaran simpenan. Wektu timbal dadi efektif nalika (1) kita wis nampa simpenan, lan (2) kita duwe persetujuan pungkasan kanggo produk sampeyan. Yen wektu timbal kita ora cocog karo tenggat wektu sampeyan, bukak syarat sampeyan karo adol sampeyan. Ing kabeh kasus kita bakal nyoba kanggo nampung kabutuhan. Ing sawetara kasus, kita bisa nindakake.

What Kinds Of Payment Methods Do You Accept?

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

What Is The Product Warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone's satisfaction.

Do You Guarantee Safe And Secure Delivery Of Products?

Ya, kita mesthi nggunakake kemasan ekspor sing berkualitas tinggi. Kita uga nggunakake pengepakan bahaya khusus kanggo barang mbebayani lan pangirim panyimpenan kadhemen sing divalidasi kanggo barang sing sensitif suhu. Kemasan khusus lan syarat packing non-standar bisa uga dikenani biaya tambahan.

How About The Shipping Fees?

Biaya pengiriman gumantung saka cara sampeyan milih kanggo njupuk barang. Express biasane cara paling cepet nanging uga paling larang. Kanthi angkutan laut minangka solusi sing paling apik kanggo jumlah gedhe. Tarif pengiriman sing tepat mung bisa diwenehake yen kita ngerti rincian jumlah, bobot lan cara. Hubungi kita kanggo informasi luwih lengkap.