faq - Please contact the optimization engineer

Q: Can You Supply The Relevant Documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Q: What Is The Average Lead Time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

Q: Do You Guarantee Safe And Secure Delivery Of Products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Q: How About The Shipping Fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What Are Your Prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information. we will make the suitable process, offer our best quotations. If you only have sample, we will check the photo first and quote can be offered after sample shipment arranged. If you only have an idea in your mind for your OEM stamping parts, or other custom metal springs, it is our pleasure to work with potential customers to evaluate the technical feasibility of your idea or design, and we can advise on materials, tooling and so on.

Do You Have A Minimum Order Quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

Can You Supply The Relevant Documentation?

E, re ka fana ka ho fetisisa ditokomane ho akarelletsa le Disetifikeiti tsa Analysis / Conformance; Inshorense; Tšimoloho, le litokomane tse ling tsa thomello moo ho hlokahalang.

What Is The Average Lead Time?

Bakeng sa disampole, nako ea ho etella pele ke matsatsi a ka bang 7. Bakeng sa tlhahiso ea bongata, nako ea ho etella pele ke matsatsi a 20-30 ka mor'a ho fumana tefo ea depositi. Linako tse etellang pele li sebetsa hantle ha (1) re amohetse depositi ea hau, 'me (2) re na le tumello ea ho qetela bakeng sa lihlahisoa tsa hau. Haeba linako tsa rona tsa ho etella pele li sa sebetse le nako ea hau ea ho qetela, ka kopo sheba litlhoko tsa hau ka thekiso ea hau. Maemong 'ohle re tla leka ho fana ka litlhoko tsa hau. Maemong a mangata re khona ho etsa joalo.

What Kinds Of Payment Methods Do You Accept?

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

What Is The Product Warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone's satisfaction.

Do You Guarantee Safe And Secure Delivery Of Products?

Ee, re lula re sebelisa liphutheloana tsa boleng bo holimo tsa kantle ho naha. Re boetse re sebelisa liphutheloana tse khethehileng tsa kotsi bakeng sa thepa e kotsi le barekisi ba netefalitsoeng ba polokelo e batang bakeng sa lintho tse sa utloeng bohloko. Litlhoko tsa ho paka ka litsebi le litlhoko tse sa tloaelehang tsa ho paka li ka ba le tefiso e eketsehileng.

How About The Shipping Fees?

Litšenyehelo tsa ho romela thepa li itšetlehile ka tsela eo u khethang ho fumana thepa ka eona. Express hangata ke eona e potlakileng haholo empa hape e turu haholo. By seafreight ke tharollo e molemohali bakeng sa chelete e ngata. Hantle-ntle litefiso tsa thepa re ka u fa tsona ha feela re tseba lintlha tse qaqileng tsa palo, boima le tsela. Ka kopo ikopanye le rona bakeng sa lintlha tse ling.

LBH